Law Practice Today Webinar Series 

The CLE program "Call, Text, or Tag? How to Communicate with Your Clients in a Digital World" will be presented as a Webinar presentation on Tuesday, May 14, 2024, from 12 - 1 p.m. (Eastern Standard Time). The program is approved for 1 hour of dual "distance learning" CLE credit. 

Once upon a time, talking with a client meant a face-to-face chat or a simple phone call. But today, clients insist on communicating via text messages, email, chat apps, and even social media channels. If that’s what the client wants, we have to find a diligent way to meet them there. But what risks and challenges do these communication mediums pose? How can we preserve texts and chats in a client file? And what are the rules for “friending” or “tagging” clients on social media? In this session, we’ll explore the prudent approaches for interacting with clients in these digital communication channels and answer these questions so you can confidently and competently connect with your clients.

Presenter: Brett Burney, Burney Consultants

Bio: Brett Burney is always anxious to encourage legal professionals to take better advantage of the technology available to them, Mr. Burney primarily helps law firms and corporate legal departments overcome their ediscovery challenges. He regularly writes for Legaltech News and ABA publications, and authored the eDiscovery Buyers Guide (free download at www.ediscoverybuyersguide.com) designed to help small- and mid-sized law firms understand the options available for their e-discovery needs. In addition, Mr. Burney teaches lawyers how to integrate Macs and iOS devices in their practice and coauthored the ABA-published book Macs in Law: The Definitive Guide for the Mac-Curious, Windows-Using Attorney. You can also follow him on his Macs in Law blog (www.macsinlaw.com) and Apps in Law blog (www.appsinlaw.com) where you’ll find video reviews of apps and a helpful podcast. Mr. Burney served as the Chair of the 2015 ABA TECHSHOW Planning Board and regularly speaks around the country to lawyers and legal groups on a wide variety of technology-related topics.

---

*A online reservation is required in advance of the program. Registrants will receive a confirmation e-mail the day of the event which will contain a link to join the meeting via Zoom and links to the Handout Material and CLE Attendance Form.

**Registrations made before 5:00 p.m. on the day before the webinar will pay the Regular Registration fee. Late registrations will be accepted from 5:01 p.m. the day before the program until one hour before the webinar. An additional fee of $5 will apply when paying during late registration.. Call (865) 522-6522 with questions.

ZOOM INSTRUCTIONS

1.  You can join this meeting with almost any device. For mobile devices, find the Zoom Meetings on the App Store or Google Play Store and pre-install. For a desktop or laptop computer, the link to pre-install is: https://zoom.us/download. You can then leave the meeting and then re-join again at the appointed meeting time. Absent a computer or mobile device, you can just join with a telephone call (audio only), but the best meeting experience by far is to use a computer or iPad, so you can see others and what is being presented.

2.  For computer/mobile device connection: If you don’t already have the Meetings app installed, you will be prompted to do a quick installation when you click the meeting link. Once installed, you don’t need to “sign in” or “create an account”, you just need to join the meeting. Only the host of a meeting has to have an account. Once you join with your computer, you will be asked if you want to use the computer audio or dial in by telephone for your audio. You can use computer audio if you have a headset or are on a mobile device or laptop with camera/mic – webcams are encouraged; otherwise, dial in via telephone for your audio, following the on-screen instructions.

3. If you encounter any technical difficulties at all during the meeting, and it is persistent, sometimes it is best just to leave the meeting and then rejoin it. If you encounter any difficulties or have questions as a result of the test above, just contact KBA Office well before the meeting so that we can resolve.

This program has been approved for credit in the following jurisdiction(s):

Tennessee Commission On Continuing Legal Education

Credit has been approved with the Tennessee Commission On Continuing Legal Education for 1.00 CLE Dual credit. KBA is an approved CLE provider with the Tennessee Commission on Continuing Legal Education and CME provider with the Tennessee Administrative Office of the Courts.

Webinar via Zoom

Zoom

An online reservation is required in advance of the program. Registrants will receive a confirmation e-mail the day of the event which will contain a link to join the meeting via Zoom and links for the Handout Material and CLE Attendance Form. {Zoom Tips}

Cancellation/Refund Policy

Reservations canceled less than 48 hours before the program are subject to the penalty of the entire amount. If you are unable to attend, you may transfer your registration to another individual.